Case: Lokad Callcalc

Major rewrite is planned

Lokad Callcalc is an email-based forecasting client for call centers. You send an Excel spreadsheet with call volumes and Callcalc replies with forecasts.

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Features of Lokad Callcalc

  • Multi-tenant.
  • Multiple calling queues.
  • Erlang-C staffing optimization.
  • IMAP interface

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